If the item that you’re looking for is not posted on our website, please contact us here so that we can help you with it!To facilitate your inquiry, please kindly send us the model name and model number of the product you’re looking for. If possible, please send us the picture of the items you wish to enquire.

We do not accept PayPal payment for new customers. Please read here to understand why we are not able to accept Paypal for new customers.

We do drop-ship, we will ship to any country you want us to.Please contact us here for more information.

Yes we do. When we have received your payment, we will get our factory to produce your order. Upon receiving your order from our factory, we will inspect it personally, and if it passes our QC (quality control) check we will send you QC pictures of your order for you to approve or disapprove.Typically it takes is about 1-3 working days to get your item/s and thoroughly QC and send you QC pics, at that point shipping can take about 7-14 working days.Please bear in mind that these are approximate time-frames, as if we receive an item that doesn’t pass our QC we have to send it back and get a perfect one. We refuse to send out anything less than perfect, so we just wanted to say that in the event that this does happen and we can’t stick to our ETAs mentioned above. ?After you’ve approved the QC,, we will proceed to shipping your order out. If you disapprove your order (please tell us why) we will return your order and get our factory to reproduce a new product for you.

We supports many third party sellers that purchase wholesale from us and run their own successful businesses. We can provide wholesale pricing upon request.Please contact us here to enquire regarding working together and wholesale.

We ship worldwide with a flat fee of USD $30 per order. We use dedicated air freight lines and use all available transportation channels such as DHL and UPS. The transportation time is generally 10-15 days. The transportation time will increase or decrease depending on the country.All shipments are insured.

Our products are guaranteed to be 100% made of real leather. 

Yes, our products come with full packaging, including box, dust bag, certification card, booklet, etc.

Yes, all our products will have serial number stamped inside if the authentic product have a serial number.

You can login to your account .

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information.

You will receive a tracking number so you can track the progress of your shipment. Please use the appropriate carriers tracking features to track your package.

When you add a product to your shopping cart and you checkout, you will be taken to a payment page where you will select which payment method you’d like to use. At this point, we receive your order and we will do a stock check of your order, to ensure your order is in stock before you pay.

If we verify your order is in stock, we will send you payment instructions to your email address to pay for your order. If you order is out of stock, you will be emailed informing you so. This ensures that you never pay unless your order is in stock.

If you do not receive an email from LT within 30minutes of placing your order, please check your Spam folder.如果您在下达订单的30分钟内未收到LT的电子邮件，请检查您的垃圾邮件文件夹。

Alternatively the email address you provided might be spelled incorrectly.或者，您提供的电子邮件地址可能会错误地拼写。

If you’ve checked your spam folder and you still did not receive any email from us, or if you’ve provided us with the wrong email address; please contact our Customer Care team by clicking here.如果您已经检查了垃圾邮件文件夹，并且仍然没有收到我们的任何电子邮件，或者您向我们提供了错误的电子邮件地址；请在此处与我们的客户服务团队联系。

Please take a photo of the item and contact our Customer Care team with a description of the damage. Upon inspection of the photo you will be advised to print and fill out the return form, and return it along with the damaged item.请拍摄该物品的照片，并与我们的客户服务团队联系，以说明损坏。在检查照片后，建议您打印和填写返回表格，并将其与损坏的物品一起退还。

We will ship a new replacement once we’ve received the return for the damaged item.

Yes, we have a 128 bit encryption Secured Socket Layer (SSL) technology to ensure the security of your online purchase. We are secured by VeriSign.

You can read more regarding our privacy policy, and payment security.

Please read our Shipping Policy, or contact Customer Service.

All prices are in USD or RMB. We currently only accept US Dollar (USD $) and China YUAN(CNY), although in the future we aim to accept alternative currencies.

our products come with full packaging, including box, dust bag, certification card, booklet, etc.

If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.

Please contact Customer Service if you’re having difficulties in making completing your transaction.

If the item that you’re looking for is not posted on our website, please contact us here so that we can help you with it!

To facilitate your inquiry, please kindly send us the model name and model number of the product you’re looking for. If possible, please send us the picture of the items you wish to enquire.

We ship worldwide with a flat fee of USD $30 per order. We ship using EMS and all shipments are insured.

We sell only the best. Our products are the best on the market and we have strong R&D capabilities to keep leading the market.

Please refer to our Returns & Refunds Policy.

1. WISE
2. Western Union
3. PayPal’s Friends/Family Payment Model
4. Alipay direct transfer
5. WeChat direct transfer
6. Alibaba International Station Payment

You can read more about our payment options here.

Please refer to our shipping policy.

99.9% of our clients do not need to pay any taxes/duty fees. We mark parcels as gifts/low value to avoid customs and our methods works 99.99% of the time.

Most of our clients do not pay taxes or duty fees however these things are controlled by your local government, and we cannot control the process.

However, in the rare occurrence that your parcel is marked by customs for taxes/duty fees, it is your responsibility to pay this (Normally less than $20). We have no control over these charges therefore we cannot advise you of what the costs may be as they will vary from country to country.

You can refer to your local import laws if you are unsure of possible taxation.

Yes – what you see, is what you get. We guarantee that the product will look exactly like the ones on photos from our website – this is LT’s promise to you. ullamcorper mattis, pulvinar dapibus leo.